

The State Revenue Committee (SRC) of Armenia issued a press release on September 15, 2025, stating that a number of taxpayers had concealed 34 billion drams of shadow turnover through a special storage facility, and that a criminal case had been initiated in connection with this. Hetq has learned details about the initiated criminal proceedings and the individuals involved. The head of the SRC Investigation and Operational Intelligence Department sent a report on June 25, 2025 to the Investigative Committee, addressed to the Main Administration for the Investigation of Economic Crimes and Customs. The report stated that Our Soft LLC and several other organizations did not pay taxes in particularly large amounts under a prior agreement. On the same day a criminal case was opened under Article 290, Part 3, Points 1 and 2 of the Criminal Code (a group of persons with a prearranged agreement or failure to pay taxes, duties or other payments of especially large size). Our Soft LLC provided data storage and internet access services to Virus Net LLC. The servers were rented from Virus Net LLC, where the databases of sales programs were stored. As part of the initiated proceedings, on June 27, 2025, a search was conducted at the premises of Our Soft LLC. A computer was seized, containing information related to other organizations. According to our sources, at the time of the search the founder and director of Our Soft LLC, T. Manukyan, stated that the company primarily develops, maintains and sells software for orders of pharmaceutical networks and service-providing companies. The mentioned programs made it possible to carry out sales without printing cash receipts (HДМ) and without reflecting them in the tax authorities. Note that Our Soft LLC was founded in June 2008. The company develops automated business management systems. On June 27, 2025, searches were also conducted at the premises of Virus Net LLC, seizing a carrier, computers and other items containing information about the company and other entities. To verify the data, the investigative body sent the seized carriers and computers to the SRC. A number of software programs with various names were found, and cases of tax evasion were recorded. For example, the program named Tonus covers the period from January 1, 2021 to June 13, 2025 and relates to wholesale transactions of Tonus-Les LLC and Tonus-Les Remedies LLC. By the investigator's order, on September 8, 2025, a search was conducted at the Tonus-Les Remedies LLC premises in connection with unregistered medicines in Armenia, the actual acquisitions by Tonus-Les and Tonus-Les LLC, their turnover, inventory balances and other matters. Hetq reports that during the searches medicines were seized from the pharmacy network, as well as computers and employees’ phones, effectively halting the network's operations for 2–3 days. Note that the Tonus-Les pharmaceutical company was founded in 2000 by Levon Hakobyan, Sergey Hakobyan and Lilit Hakobyan. Tonus-Les Remedies was established in 2018 by Sergey Hakobyan. The company operates more than 90 pharmacies across Armenia. Nana Gndoyan, the public relations head for Tonus-Les, confirmed to Hetq that searches were conducted in the network, computers were seized, which led to a temporary halt of pharmacy network operations for 2–3 days. She said, The whole information that was needed was provided; if anything else was required, they took it. They found no problems, Tonus-Les Remedies never sold unregistered medicines. The network is currently 80 percent restored, with the remaining 20 percent of issues due to technical problems; the programs are being reconnected so they can operate. That is why the entire network has not yet been restored. The public relations head added that the criminal case is not against Tonus, but is connected to Our Soft LLC, whose services were used by several companies. I do not know how it is with other companies, but there is no such issue with Tonus-Les and Tonus-Les Remedies. We also used Our Soft LLC’s services; we used them and, of course, inspections were conducted. No problems were found, and we quickly returned to normal operations. The seized computers and drives also contained information about other companies. In Gegharkunik Province, pharmaceutical activity involved A.B.A Farm LLC, Livafarm, Med Farm, Exclusive Farm and other LLCs, which were also among those whose data appeared in the accounting programs seized from Our Soft LLC, drawing the attention of law enforcement.