Join Our Team!
We're a bustling family-owned dry cleaning business on the lookout for a dependable, sociable, and meticulous Customer Service Representative. If you have a knack for exceptional service and a friendly demeanor, we'd love to hear from you!
Key Responsibilities:
Greet and serve customers with a smile and positive energy
Handle phone inquiries with professionalism
Efficiently manage clothing drop-offs and pick-ups with our POS system
Examine garments closely for stains and special requirements
Discuss our cleaning services, timelines, and costs transparently with customers
Contribute to light cleaning and miscellaneous duties as required
What We're Looking For:
Fluency in English and excellent communication skills
A sharp eye for detail
Previous experience in customer service is a plus
A punctual, reliable, and amiable personality
An eagerness to learn about textile care, stain recognition, and garment maintenance
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